Customer Experience Sponsors

2023 Sponsors Profiles

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  Founded in 2003, Umbraco delivers world-leading open-source content management system (CMS) solutions for digital experience platforms. Through its user-friendly CMS software and services, Umbraco enables developers and editors to seamlessly create and manage any digital project to fit their business needs. With over 700,000 active installs, Umbraco is one of the most deployed web content management systems on the Microsoft stack. Umbraco has 100+ employees and is headquartered in Odense, Denmark, with a branch office in Charlotte, North Carolina. For more information, visit www.umbraco.com

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  Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our leading-edge (XI) technology platform and years of expertise, we ensure businesses understand and own the moments that matter to transform experiences today that deliver the highest business value tomorrow. Take a moment and learn more at inmoment.com

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  Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues.

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  SilverTech is a digital experience agency redefining how businesses engage with their customers. An established ‘Top 200 US agency’ as ranked by Chief Marketer, SilverTech works with national and global B2B and B2C brands in financial services, healthcare, utilities, manufacturing, education, and government. With services such as digital marketing, user experience strategy and design, advanced web and application design and development, data and technology integration, and digital business consultation, we raise the bar when it comes to smart and satisfying client-agency partnerships.

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  SearchBlox simplifies enterprise search for complex organizations. Enterprise search is a critical part of digital transformation that’s often overlooked, and we’re on a mission to change that. Our suite of SearchAI tools (PreTextTM NLP, SmartSuggest, SmartSynonymsTM, SmartFAQsTM and SemanticLensTM) and 300+ data connectors, securely deliver personalized search to the right user at the right time. SearchBlox is available as Onprem or SaaS. Over 600 clients in 30 countries use our secure, out-of-the-box solution to deliver digital experiences for a more connected organization. And, we are proud to be recognized for Completeness of Vision and Ability to Execute in the 2022 Gartner® Magic Quadrant™ for Insight Engines.

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  Dunn Solutions is a digital commerce and business transformation consultancy focused on delivering velocity to our clients. We work with our clients to enable their digital transformation focusing on customer, vendor and employee interactions.

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  SAS is a leading provider of marketing and customer data platform (CDP) solutions. With SAS, marketing organizations can extend customer data activation, accelerate marketing planning, create meaningful, profitable customer journeys and measure the impact of marketing activity across channels, devices, and points in time. To learn more, visit sas.com/ci.

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  Cylogy is a leading digital experience agency based in San Francisco. Core services include digital strategy, Sitecore, Optimizely, WordPress and Umbraco implementations (and rescues), headless/composable DXP solutions, React application development, DevOps optimization, cloud architecture and Google Analytics 4 migrations. Cylogy is a certified Sitecore partner with 20+ years of enterprise services experience.

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  Build a connected Digital Experience Platform with Sitefinity at the foundation. Get unmatched support for critical DXP capabilities, such as content management, personalization, cloud deployment and more. With Progress Sitefinity’s intuitive, intelligent tools for marketers and flexible, extensible platform for developers, both teams can easily deliver unique experiences that drive ROI and reduce total cost of ownership.

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  Contentstack is the Content Experience Platform (CXP) category leader enabling enterprise developers and business teams to build and deploy content across every channel and touchpoint in the consumer journey. With a focus on accelerating idea-to-life, Contentstack’s built-in collaboration tools enable businesses to keep content and customer experience fresh.

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  Brightspot perfectly aligns a companies' technology approach with its content strategy. Brightspot is the leading content management system (CMS) for delivering exceptional digital experiences. Brightspot helps global leaders meet the business needs of today and scale to capitalize on the opportunities of tomorrow.

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  BlueModus is a digital agency - made up of colleagues committed to transparency, efficiency and helping people. As the No. 1 Kentico Partner in the world, we've brought equal parts strategy and mutual trust to hundreds of clients across Nort America.

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  Argo Translation tailors translation solutions (translation + technology + process) to fit their customer’s needs through exceptional attentiveness to customer service, responsiveness to tough deadlines, and guaranteed certified translation.

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  Argano delivers ERP, CRM, BI and analytics consulting and implementation services that drive innovation and maximize our clients’ Microsoft Dynamics, Azure, and Power Platform investments. A leading Microsoft partner with more than 20 years of experience delivering business application implementations worldwide, we have a client retention rate of more than 98%. We offer industry expertise across manufacturing, life sciences, financial services, retail, and professional services.

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  Designing better brand experiences, product experiences, and eCommerce experiences, Studio Science is more than a design agency, Studio Science is a modern design consultancy. We work with industry-defining enterprise and technology companies as a consultative creative partner and an extension of our clients’ team to help them solve bigger problems through design. Studio Science are experts in: -Visual Communication Design -Brand Strategy and Design -Interaction Design and Development -Digital Product Design and Development -eCommerce Solutions -Technology Experiences

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  NPSx℠ is the new digital customer experience business powered by Bain and Company, world leaders in CX innovation, inventors of NPS™ and the Net Promoter System™. NPSx provides the best of Bain IP expertly designed, packaged and digitally delivered via a suite of four cutting edge products: CX Roadmap℠, Training & Certification, Community Memberships and Kinetics AI℠. Helping companies deliver valuable experiences that enrich their customers’ lives, drive loyalty and accelerate growth.

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  With NICE, it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com

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  Working Solutions is a leader in onshore, on-demand contact center outsourcing. Our solutions are designed to be flexible—maximizing growth opportunities and managing day-to-day customer service operations—applying services when and where you need them.

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  Verndale is a digital experience agency that helps marketing and technology leaders unlock value at each step of the customer journey. From our Boston, LA, Minneapolis, and Quito offices, we design and build web, mobile, and commerce experiences using leading DXP/CMS and CRM platforms, including Sitecore, Optimizely, and Salesforce. We've delivered digital strategies and ecosystems for our clients, including Aspen Snowmass, SeaWorld, Quinnipiac University, Cracker Barrell, and Blackhawk Industrial. Verndale is a Sitecore Platinum Partner and an Optimizely Premier Platinum Partner.

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  Liferay helps organizations meet their unique challenges by creating innovative, customer-centered experiences on our cloud-powered digital experience platform (DXP). Our platform is open source, which makes it more reliable and secure. Over a thousand organizations in financial services, insurance, manufacturing, healthcare and government use Liferay worldwide.

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  Kontent.ai is the headless CMS that enables organizations to have complete control over content to speed up time to market and engage meaningfully with audiences across channels. Kontent.ai is a Microsoft partner and MACH Alliance member, recognized by both Gartner and Forrester.

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  Kentico is a globally recognized, award-winning digital experience platform provider that combines content management, digital marketing, and commerce. Available in the cloud and on-premises, Kentico offers easy-to-use solutions for modern websites that integrate seamlessly into any technology stack. Kentico empowers companies and brands to increase customer engagement, deliver personalized content to the right audience, and optimize performance to win more clients. Its advanced capabilities, short time to value, and ease of use are backed by market-leading support and a global network of implementation partners.